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Want Your Employees to Trust You? Show You Trust Them

Executives and managers invest a lot of effort and time building trust in their teams: both establishing trust in their employees and ensuring that their employees trust them in return. But many employees say they do not feel trusted by their managers. And when employees don’t feel trusted, workplace productivity and engagement often…
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The Busier You Are, the More You Need Quiet Time

In a recent interview with Vox’s Ezra Klein, journalist and author Ta-Nehisi Coates argued that serious thinkers and writers should get off Twitter. It wasn’t a critique of the 140-character medium or even the quality of the social media discourse in the age of fake news. It was a call to get beyond the…
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Fed up with the Millennial mindset? You might be a Xennial, according to expert who says micro generation born between 1977 and 1983 are a 'mix between pessimists and optimists'

Australian Professor Dan Woodman says there is a new micro generation Those born between 1977 and 1983 are Xennials, a mix of Gen X and Millennials Xennials spent their childhoods outside without the need to update social media  They then came into the technology boom in their 20s, and are…
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Why You Should Make Time for Self-Reflection (Even If You Hate Doing It)

When people find out I’m an executive coach, they often ask who my toughest clients are. Inexperienced leaders? Senior leaders who think they know everything? Leaders who bully and belittle others? Leaders who shirk responsibility? The answer is none of the above. The hardest leaders to coach are those who won’t…
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Why Self-Improvement Should Be a Group Activity

Continuous personal development is fundamental to career growth, professional satisfaction, and having a broader impact in the world. And while the self-help industry and leadership professions have made a fortune on our obsession with getting better, failure rates remain alarmingly high. In one survey, of more than 1,000 people who’d set…
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The Ways Your Brain Manages Overload, and How to Improve Them

Information overload is everywhere, from non-stop news to rat-a-tat email inboxes. At the receiving end of this deluge of verbiage is the human brain—your brain— metaphorically endowed with a vacuum cleaner that sucks up information; a container for short-term memory; a blender for integrating information; a memory bank for storing long-term information; a garbage disposal for getting rid of information; and a recycling machine extraordinaire.…
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Emotional Intelligence Has 12 Elements. Which Do You Need to Work On?

Esther is a well-liked manager of a small team. Kind and respectful, she is sensitive to the needs of others. She is a problem solver; she tends to see setbacks as opportunities. She’s always engaged and is a source of calm to her colleagues. Her manager feels lucky to have…
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How to Get People to Collaborate When You Don’t Control Their Salary

Most of us assume that if we want to change people’s behavior, we need to change their incentives. For example, after I published research and advice on collaboration in professional service firms, I heard from a surprising number of people who wrote to ask questions like, “Maybe it’ll work in a partnership, like a law…
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Being a Strategic Leader Is About Asking the Right Questions

If you asked the world’s most successful business leaders what it means to “be strategic,” how many different answers do you think you’d get? Consider this number: 115,800,000. It’s the number of unique links returned when I searched online for “strategic leadership.” There’s a good reason for all of those links: Strategy…
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