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Leadership

Emotional Intelligence Has 12 Elements. Which Do You Need to Work On?

Esther is a well-liked manager of a small team. Kind and respectful, she is sensitive to the needs of others. She is a problem solver; she tends to see setbacks as opportunities. She’s always engaged and is a source of calm to her colleagues. Her manager feels lucky to have…
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How to Get People to Collaborate When You Don’t Control Their Salary

Most of us assume that if we want to change people’s behavior, we need to change their incentives. For example, after I published research and advice on collaboration in professional service firms, I heard from a surprising number of people who wrote to ask questions like, “Maybe it’ll work in a partnership, like a law…
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Being a Strategic Leader Is About Asking the Right Questions

If you asked the world’s most successful business leaders what it means to “be strategic,” how many different answers do you think you’d get? Consider this number: 115,800,000. It’s the number of unique links returned when I searched online for “strategic leadership.” There’s a good reason for all of those links: Strategy…
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Bring in Outside Experts to Mentor Your Team

Organizations depend increasingly on independent, temporary workers, even for mission-critical work. We call this subset of freelancers who do strategic work in companies or nonprofit organizations agile talent. They contribute technical expertise that an organization does not already have to a critical project or initiative. By providing temporary support, they make…
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How to Work with Someone Who Isn’t a Team Player

Do you work with someone who isn’t a team player? Maybe they’re overly focused on completing and promoting their own work. Or they don’t chip in when everyone else is scrambling to meet a deadline or pulling a presentation together. This isn’t simply frustrating; it can affect your entire group’s performance. How do…
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40 Years of Research Proves Women Are Better Managers Than Men Because They Tend to Have This Crucial Skill

To create highly engaged workforces you'll have to focus on these four keys areas: In a Gallup report based on over four decades of research, including the analysis of 27 million employees' responses, female managers outperform their male counterparts when it comes to driving employee engagement. Gallup defines engaged employeesas those who are involved in, enthusiastic about…
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Why CEOs Don’t Want Executive Coaching

A recent study by the Stanford Business School found that nearly two-thirds of CEOs don’t receive executive coaching or leadership development. And almost half of senior executives in general aren’t receiving any, either. Paradoxically, nearly 100 percent said they would like coaching to enhance their development, as both Bloomberg BusinessWeek…
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To Seize the Future, Create a Leadership Circle

A global pharmaceutical company was about to lose the strategic advantage of several blockbuster drugs coming off patent. In five years, the revenue shortfall would be significant. The senior commercial and scientific directors formed a “circle of leaders” comprised of 23 senior managers who had no meaningful history of collaboration…
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